Privacy Policy

Effective Date: 01.02.2024

1. Introduction

Welcome to dorable.ai ("we," "our," or "us"). We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and any related services (collectively, the "Service").

2. Information We Collect

We may collect and process the following types of information:

2.1 Personal Data

- Contact Information: Name, email address, phone number, etc.

- Account Information: Username, password, profile information.

- Usage Data: Details of your usage of the Service, including but not limited to traffic data, location data, logs, and other communication data.

2.2 Non-Personal Data

- Technical Data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform.

- Device Information: Information about the device you use to access the Service, including hardware model, operating system and version, unique device identifiers, and mobile network information.

3. How We Use Your Information

We use the information we collect for various purposes, including:

- To provide, operate, and maintain the Service.

- To improve, personalize, and expand the Service.

- To understand and analyze how you use the Service.

- To develop new products, services, features, and functionalities.

- To communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the Service, and for marketing and promotional purposes.

- To process your transactions and manage your orders.

- To send you emails and notifications.

- To find and prevent fraud.

- To comply with legal obligations.

4. How We Share Your Information

We may share your information in the following situations:

4.1 With Service Providers

We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf and require access to such information to do that work. Examples include data analysis, payment processing, email delivery, hosting services, customer service, and marketing efforts.

4.2 For Legal Obligations

We may disclose your information to comply with legal obligations, such as to respond to subpoenas, court orders, and legal processes, or to establish or exercise our legal rights or defend against legal claims.

4.3 With Your Consent

We may share your information with your consent or at your direction.

5. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

6. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal data:

- The right to access – You have the right to request copies of your personal data.

- The right to rectification – You have the right to request that we correct any information you believe is inaccurate or incomplete.

- The right to erasure – You have the right to request that we erase your personal data, under certain conditions.

- The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.

- The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.

- The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our provided contact information.

7. Children's Privacy

Our Service does not address anyone under the age of 18. We do not knowingly collect personally identifiable information from children under 18. If we discover that a child under 18 has provided us with personal information, we will delete such information from our servers immediately. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to take necessary actions.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at support@dorable.ai